Services for Serviced Office, Virtual Office and Business Centre Clients

Telephone Answering

• Your dedicated telephone number is answered in your company name according to your instructions.
• Receptionists answer each and every call with a polite and professional greeting to your clients
• Your calls may be transferred to your office, home, mobile or other number with the caller announced to you. Or messages may be taken and relayed to you via SMS, email, MSN instant messenger or via hand written notes. You may change your instructions frequently
• Our sophisticated voice processing system will support all your messaging and after hours requirements.
• Efficient, personal and professional first point of contact for your clients

Mail and Delivery Services

• All incoming mail is picked up on site mail box and is distributed to all offices by 12 noon.
• Mail of any size can be dropped of at our Customer Service area at any point during the day.
• All outgoing mail is dropped of at PO Box on site at 4:30pm each day.
• We provide local, national and international courier services and our staff are available to send or sign for packages during business hours.
• Convenience and efficiently.
• Preparation of mailings including printing, copying, binding and collating.

Personal Support

• You have the advantage of support staff available to personally attend to your requirements so you can be left to get on with your business
• Reception staff warmly greet guests on your behalf in our relaxed reception area prior to either showing them to your office or attending to them whilst they wait (tea, coffee, newspapers, magazines etc)
• Our support staff provide a range of secretarial and clerical services which include:
  • Typing
  • Word processing
  • Desktop publishing
  • Presentations
  • Faxing
  • Photocopying / printing / binding / laminating
  • Scan to PDF
  • Arranging couriers
  • Email and internet
  • Preparation of mailing
• Catering for your functions
• We use the latest technology, and staff are well trained and are adaptable to suit your needs.

Photocopying, Printing, Scanning, Faxing, Binding

• Staff to assist with your copying, printing, binding, scanning and document preparation
• Our equipment is easily accessible in our customer service area
• State-of-the-art and high-speed colour photocopier with volume rates for 500+ copies
• Private print option from offices with password
• Two sided multipage scanning up to A3 page size
• Scan to PDF with output to USB, email or disk
• Plain paper fax machine, guillotine, paper shredder